What our Customers say...


We recently had water in our basement and we contacted John at SERVPRO. They came out within 2 hours, cleaned up the water and then fans dried the area. The staff was friendly and fast. Thank you SERVPRO for your fast and efficient service, we will recommend you to everyone.

they are easy to work with and good with there job

Quick response, Professional Service, they don't come any better!

These guys just did my shops carpet, all I can say is WOW fantastic job I cannot recommend them enough.

Thank you for helping countless customers and clients of ours. You were even there ever so quickly when we had a problem with one of my offices. Very professional and Thoughtful. Thanks again
Bonnie Vaccaro, Howard Hanna Real Estate Services

As an Insurance Agent one of the main objectives is to help get the insured back to their normal lifestyle as quickly as possible in the time of a claim. When SERVPRO is on the job I know they are in excellent hands. The turnaround time is amazing and make my job that much easier. Thanks for always taking such great care of the clients.

Very pleased and satisfied with the service and expertise that the crew had.

Everyone was very pleasant and professional. Thanks!

SERVPRO was the first name I heard when I told friends about the leak. Even my insurance agent told me to call. I'm glad I did and I can see why SERVPRO is so highly recommended.

The crew worked hard and were very pleasant to speak with. They helped me through the entire process! Thank you!!

I am extremely pleased with the services rendered. Everyone was excellent in what they did and service was prompt and courteous!

Your staff are consistently good from cleaning to moving services. We seldom see a company that has such a whole team of good workers. 

Pat and her crew did an outstanding job and I would recommend SERVPRO to anyone!

Employees were well trained and very capable to handle the work. They were very professional. Job well done!

The post testing for mold came back excellent. Thank you for the great job! I will let our claims department know of the great work you completed.

We are very pleased with SERVPRO and the crew that cleaned were exceptional and professional! Such hard workers!

Pat was above excellent! She was professional and has a very welcoming personality. Thank you!

Thank you for a job well done here at Village Properties. I am very please with your company and your professional staff. I look forward to doing business in the future with SERVPRO and pleased to pass company name around to my family and friends. You guys and gals do excellent work and service.

Just a note to let all of the technicians that helped me with my recent water damage mess. It is wonderful to see professional people work as a team and get a tremendous job done in what appears to be record time. My family and I can't thank you enough!

I wish to express my satisfaction with your cleaning service. Not only were the technicians efficient and courteous, they were well mannered. It has been a pleasure working with you.

Just a little note to show appreciation for "bailing" us out of our flooding situation. I can't begin to find the words to express our heartfelt thank for your generosity. We worried we would no come out of this situation, but with your help and prompt attention everything worked out! Thank you!

Thank you so very much for your donation as I walk to and Alzheimers. Research, support for care givers, education, advocates for the patients-all needed. 

Thank you!

As a new homeowner in the Syracuse area, I appreciate the fast, fair and friendly service offered by your company. The circumstances which caused me to contact your company were quite unpleasant, however, the quick response and efficiency demonstrated by you and your staff made the incident tolerable. 

Last week, while painting my husband's den, I accidentally bumped the ladder, causing a full half gallon of paint to spill onto a new carpet and splash the walls, woodwork, windows and Venetian blinds. After calling a cleang service from the yellow pages and receiving no response, I was referred to your office by my insurance company, Nationwide. You were at my home with-in 15 minutes and set about the task of cleaning up the spill. I was able to put my home back together in a short time and today am able to find the entire experience humorous.

I have already recommended you to many of my friends and will continue to do so.

Thanks again for the superior service other companies only talk about.

I would like to congratulate you and your staff for the prompt response to removing the water from my basement resulting from the extreme heavy rain on September 30th. I called your office in the morning and your staff was at the house within an hour. To me, this response gives new meaning to the word "service". I would also like to congratulate your staff for their customer service skills and professionalism. Your organization is truly above the competition.

We are grateful for all you to to make wishes come true for children in our community. During this season of thanks, please know how much we value your support and the difference it makes.

The ladies working at my home from SERVPRO have been extremely efficient and respectful. Your company is wonderful to work with!

Thank you for your presentation at our January 19th meeting. We truly appreciate your company coming out to speak to our group about the services you provide. Your presentation was timely and easy to follow. I think everyone was able to take something away from the material and hopefully will call you if they have a need for fire and or water restoration.

Thank you again for making our meeting a success!

I would like to express in writing my appreciation for the professionalism you team exhibited at our business location as well as at my residence. Jeremy coordinated the projects beautifully. The crew did an outstanding job! I look forward to future opportunities you company can help us with. Again, many thanks!

The Bad News was "We had a fire." The Good News was the SERVPRO number on the insurance company's answering machine put us in touch with you. You came that night.

The Bad News was "We had a flood of nasty things in our basement." By then we knew you were only a phone call away. We made the call. Your cleaned the mess.

When the dust storm hit our sanctuary with a fine gray grit, you were there before the dust settled.

Thanks, John, for all your work on our behalf. We hope we've seen you for the last time in 1998! Thank you for your hard work and a job well done!

Great team! Very professional and efficient!

I am VERY pleased with Avdo! He is a hard worker, professional and a pleasure to work with!

Keep up the great work! Shaun was great!! He's an asset to your business!

Your response was immediate and very professional. The work crew did a tremendous job cleaning everything. No negative comments or experiences. 

It was a pleasure doing business with the crew.

All staff was very helpful!

Thank you for turning a bad situation and making it into a good situation. My house has never looked so good! The crew was amazing! Everyone did an exceptional job! They explained everything to me. Everything was well organized. Everyone was pleasant, friendly and helpful. I will certainly recommend SERVPRO to family and friends. Thank you!

Great job in all ways!

I appreciated the quick response and was very impressed with Pat Smith's professionalism, knowledge, understanding and helpfulness as well as service. She was very courteous. I will definitely be contacting you for future cleaning needs on a regular basis. 

The men were excellent workers and did a great job!

Very impressed they went above and beyond!

Having never had a need for this type of service, I'm glad that the team they sent was here throughout the process! They did a great job!

Very efficient, timely and easy to work with!

The team members were terrific! Jessica and Pat's expertise and efficiency was outstanding. Their friendliness and cheerfulness help to make me feel optimistic...

Lorenzo and Tim are an exceptional team and work well together. All 'good'....

Very courteous friendly staff. Very hard working , attending to details and willing to explain the process clearly & patiently.

Staff was very knowledgeable, courteous and professional ...

Great response time and professional employees. I was very impressed with the level of service....

I have used their services several times and have always been satisfied. Thank you!

My agent highly recommended that I call SERVPRO and your team members were excellent. They were on site 30 minutes after I called....

Excellent service. Very attentive to detail and the health and safety of my family in a serious black mold situation. I highly recommend them for any of the many services they offer. I give them an A+++

You guys deserve it. I forgot to add that everyone that worked on my "nightmare" job in my home was very polite and respectful. I trusted them completely in my home when I was not there. And I'm a tough customer.

these guys just did my shops carpet, all I can say is WOW fantastic job i cannot recommend them enough

This Christmas Eve morning we found that our roof was leaking into our pantry. The guys came quickly and started drying out the ceiling and floor that was affected. They did a great job! Thank you!!

Great team to work with! We have used your company several times and you and your team do a great job! Very professional.

Service was perfect/excellent! Avdo and his team were professional, courteous, prompt and went above and beyond. I would/will strongly recommend SERVPRO to others.

Shaun (supervisor) was extremely professional. His three workers were polite gentlemen to my family and myself. Service was awesome!

The process went as smooth as expected. Avdo and his crew were completely respectful, courteous and kept me up to date at all times. Best company I've dealt with- will highly recommend you.

Very pleased!

Avdo was so helpful ...All workers polite and professional.

They did a fantastic job - people were friendly and supportive, kind, considerate and respectful.

Everyone did a great job!

Crew was prompt, courteous and professional. Thank you!

Worker's courteous and polite.

Very professional, quality work.

Be proud and thank you!

Your people were very attentive, courteous and helpful. We appreciate your prompt response as it prevented a lot of further damage.

Attentive, polite, thorough.

Did a great job.

I found everything done with professionalism and with great care.

This is an amazing team!

Service performed in a timely manner.

Your teams were great!

Unbelievable professionalism, such nice workers- fast efficient & kind. Truly impressive.

Shawn & Tim have been professional, tactful, diplomatic, knowledgeable and a credit to SERVPRO.

Avdo and his crew went above and beyond our expectations, we couldn't be more pleased with the attentiveness and quality of service.

Always polite and professional!

Some of the best customer service ever. Thank you!