The Camillus commercial facility in the photo needed an emergency response and thorough cleanup for potential biohazard concerns. SERVPRO professionals are trained to render this service and perform necessary demolition and rebuilding tasks for businesses.

Our team is dedicated to helping you in a time of need. Our office staff will take your calls and get as much information about the loss as possible so that our crews can bring what they need to stop damage from getting worse. Our technicians specialize in fire, water and mold damage and will help eliminate further damage from occurring. We want you to feel confident that your property is in the right hands when you call us! 

May 2018 was our 25th anniversary. It was then, that John Halko began a one man business, with one truck, just a little bit of equipment and a whole lot of passion for helping people. Today, we have over 20 employees, enough vehicles for multiple crews, and a lot of high tech equipment to support our community even in storm situations. 

Two times a year we host Continuing Education Classes for those in our community who need these credits. We offer the classes for free to local Insurance Agents and Adjusters, and Property Managers. On these days, we offer free breakfast and lunch during the classes. This is a great way to get to know our company and the things that we do. We try to offer classes that people are interested in and need.

We understand the risk our local fire fighters take everyday fighting fires to save the lives of those in trouble, to save homes and businesses from total destruction. We appreciate the job that they do.

John Halko, the owner of SERVPRO of North Onondaga County, is a very giving man. John understands that in order for his company to be truly successful, we need to give back to our community. Every Friday, the office staff have the opportunity to wear jeans to work for a donation to a charity. For the past two years, the jean donations have gone towards supporting Toys for Tots. In addition to this, we encourage all employees to bring in new, unwrapped toys to support this cause. This year, we offered a free 2 room carpet cleaning when a community member brought in a toy donation. We will donate these toys to Toys for Tots on December 12th this year!

Meet Lew Balch (left) and Jeremy Wolfe (right). They have been working with us for over 15 years now! Lew does our duct cleanings, maintenance's our vehicles so they're always ready to go and works on our specialty projects. Jeremy is one of our Operations Managers. He oversees the construction side, water, fire and mold losses. 

These two are a great team together and they are essential to our business and where we are today as a company. We're so thankful to have these guys on our team!

This Baldwinsville, NY apartment complex recently had a fire in one of the units. Luckily, the local fire department quickly arrived on-site and put out the fire. This picture shows some of the damage that the fire caused. In the picture, you can see the ceiling is coming down. The drywall and paint are peeling from the ceiling. Once the scene was cleared by the fire department, our crews came in to begin demoing any areas that needed to be taken out and rebuilt. We cleaned the apartment from top to bottom eliminating the smoke odor.

This Baldwinsville, NY apartment complex recently had a fire in one of the units. Luckily, the local fire department quickly arrived on-site and put out the fire. This picture shows some of the damage that the fire caused. In the picture, you can see the drywall and debris from the ceiling that came down on the floor of this apartment. Once the scene was cleared by the fire department, our crews came in to begin demoing any areas that needed to be taken out and rebuilt. We cleaned the apartment from top to bottom eliminating the smoke odor.

This picture shows carpeting that was affected when the basement became water damaged. You can see the color differentiation in the carpet where it is soggy from the water which has absorbed into it. You can see the footprints of where the carpet has been walked on. In this case, our technicians lifted the carpet to remove the pad underneath which would not dry on its own. We placed an air mover under the lifted carpet and was able to dry it out. Once the homeowner's had their padding replaced and carpet re-stretched, we cleaned the carpet.

This home was affected by water due to heavy amounts of rain. The water protruded into the home and the flooring and walls were affected. Many times that walls are affected, there is insulation behind those walls that cannot dry on its own. Therefore, our technicians open up the walls to remove the insulation. This allows the affected framing and studs to dry more efficiently before mold begins to form. This process also removes any drywall that may have been damaged and could not have otherwise looked like its original condition after drying.

Check out the demo our crew completed at this Baldwinsville, NY home that needed water mitigation! The water soaked into the materials for some time before we arrived on-site to start mitigation. Therefore, we had to cut the walls half way up to eliminate any possible mold that may have started to grow. Our crew did a great job and kept it neat.

In this picture, you can see condensation on the windows. This home recently sustained water damage from a flooded basement. The water damage was not immediately addressed and condensation built up on the windows. The condensation dripped down to the window sill and caused mold to grow. Other areas of the home were also affected by mold due to secondary damage.

This Syracuse, NY home was affected by mold due to high humidity in the basement. The basement is a damp area of the home that needs constant dehumidification in order to stop mold growth. Our crew performed mold remediation in order to remove the existing mold from the home.

This picture shows how water can crawl up materials. If left unattended for a long period of time, mold growth will occur. This box sat in a water damaged basement and grew mold on the box and the interior contents. Our crew cleaned the salvageable contents and placed the items in a new box. Once the basement was completely dry, we moved the contents back into the basement.

This picture shows how quickly a basement can fill with water. This basement had about 6 inches of standing water when we arrived on-site. A pipe burst over night and ran throughout the night. Our crew showed up on-site to begin extracting water and dry out the basement.

The water from this mitigation job came from the kitchen above the basement. The kitchen flooring and basement ceiling were affected. We removed the ceiling in the basement so that the subflooring of the kitchen could be dried in place.

Water can come from any area of a building. This water damage came from a leaky roof. The water damaged the ceiling of this commercial building. This type of water damage can be hazardous because the water passed through the electric in overhead lights. Luckily, it did not damage the electricity. 

This commercial building had a leak underneath one of their sinks. The pipe had been leaking for sometime before it was noticed. The bottom of the cabinet absorbed the leaking water. 

This door was damaged when the basement flooded with water. The room had about 1.5 inches of standing water. As you can see, the water started to crawl up the door. We extracted the water and dried out the affected area.

Multiple apartments were affected when a fire broke out in this apartment. Smoke and soot damage spread throughout the apartment complex. Most of the affected rooms were able to be cleaned and deodorized. This room needed demolition and rebuild.

This beautiful inn had water come through their roof which affected many of the rooms. The customer needed the water quickly mitigated so that their customers were not affected. They didn't want to have to cancel reservations which had been long made because their rooms were not guest ready. We arrived on-site to dry the affected area.

A slow leak from the refrigerator caused this mold. The customer did not know that the refrigerator had been leaking for quite some time until the mold grew beyond the area of the refrigerator. Our technicians came in and performed remediation to remove the mold for the customer.

This Cicero, NY home was affected by water damage when our area received a large amount of rain in a short period of time. The homeowners were in the process of finishing the basement when the storm hit and their sump pump was not able to keep up.

It is very important to address a water damage as soon as it happens. By letting a water damage sit, mold growth can quickly take over and cause more extensive damage. The contents this customer had stored in their basement became moldy when they did not notice they had a water damage for a few days.

This Canastota, NY home was affected by fire over the Christmas holiday when a candle from a table center piece arrangement tipped over and fire and smoke spread throughout the home. This fire was put out with a fire extinguisher. As you can see, there is fire extinguisher dust covering the furniture.

This Canastota, NY home was affected by fire over the Christmas holiday when a candle from a table center piece arrangement tipped over and fire and smoke spread throughout the home. As you can see, there is soot covering the walls in this room.

The plumbing in this cabinet leaked and caused water damage to the kitchen and surrounding rooms. The cabinet became saturated with water since it was directly affected by the water. We placed an air mover in the area to dry cabinets.

After having flood damage from heavy rains, this Baldwinsville, NY home needed mitigation! Our crew cut the walls, removed the wet insulation so that the studs could be dried properly without having secondary damage.

This Syracuse, NY home had a tree fall on their home during a severe storm that came through the area. The tree came through the roof in multiple areas into the home. Not only did the tree cause roof damage, but it was also raining during this time. Therefore, the home was affected by water damage that leaked from the attic space to the first and second floor. Our crew quickly arrived on-site. We tarped the damaged parts of the roof so that no more water could get into the home. Then we started mitigation to the affected areas throughout the home. 

This Minoa, NY home was affected by water damage when the customer's roof leaked. The water ran down the window and drywall onto the flooring. We removed the carpeted floor and dried the subfloor.

This was a commercial water loss in Liverpool, NY that our crew provided mitigation for. We arrived on-site very early in the morning to begin extracting water, cleaning the flooring and placing air movers and dehumidifiers to dry the affected materials.

This Cicero, NY home flooded when the area received a large amount of rain in a short time. The sump pump got overwhelmed and could not keep up with the amount of water that was coming in. As you can see, water started crawling up the wooden stairs. Contents were affected by the water. Our crew arrived on site to extract the standing water, clean and dry and affected contents and put them in plastic containers so they wouldn't be affected by water should this happen again. We dried all affected structural materials and cleaned the flooring. Our crew worked quickly to stop any secondary damage.

This picture is of a commercial building that SERVPRO of North and East Onondaga and Oswego Counties provided dehumidification for. The owners of the building were putting a plan together to remediate mold damage and stop water from getting into the building. 

This Manlius, NY home was affected by a water damage. Our crew quickly arrived on-site and began performing mitigation services. We removed structural materials that would not dry in a timely manner on their own. This method stops secondary damage that may occur, such as mold.

This is a home in Fayetteville, NY that experienced water damage to their hardwood flooring. Hardwood flooring needs to be dried in a specific way to avoid having the wood warp. In this picture our crew was setting up a matt system to apply warm air directly to the hardwood flooring. 

A home in Liverpool, NY had a sump pump failure that caused water to flood our customer's basement. Our customer had some furniture stored in their basement that they worried would not be able to be dried without having further damage. Our crew quickly arrived on-site to start mitigation!

One of our customers in Syracuse, NY found mold in their home when part of their wall fell down. The customer called us worried because his bathroom wall began to fall down unexpectedly. There had been no prior visible signs that there was a leaky pipe or water damage. So when his wall fell he needed us to come check out the damage as soon as possible. Our crew quickly arrived on-site and found mold behind the walls caused by a pipe that had been slowly leaking for some time. We remediated the mold and made it "Like it never even happened."

In October, our area received heavy rains that caused water damage in a local church. The Pastor contacted us and we immediately sent a crew to assess the damage and get to work to mitigate the water. The church was very happy with our quick response so they could have as little interruption as possible for their congregation. 

This picture is a matt drying system set up in a home in Clay, NY that had water damage which affected hardwood flooring. It is very important to properly dry a hardwood floor affected by water. If the hardwoods do not dry quickly and properly, the boards with warp and will need to be replaced.

This church had a couple of inches of water throughout the building after the Syracuse area received a large amount of rain in a short time. We arrived on-site and quickly began extracting water throughout the building and removing any of the materials that wouldn't dry in place. 

No shortage of equipment here! United Methodist Church Fire and Smoke Cleanup in Fayetteville, NY. This church houses classrooms. It was important that we quickly arrived on-site and began water mitigation and fire restoration so that classes were not disturbed.

This was part of the job at United Methodist Church in Fayetteville, NY after a small fire caused significant smoke damage. Our team cleaned every soot covered surface to ensure the safety and cleanliness of the church.

This was part of the job at United Methodist Church in Fayetteville, NY after a small fire caused significant smoke damage. Our team cleaned even cleaned and/or replaced ceiling tiles as needed!

This is our large loss trailer outside United Methodist Church in Fayetteville where we cleaned up after a fire. We are proud to say we are the only certified large loss SERVPRO in the Syracuse area.

A small fire caused quite a bit of smoke and water damage throughout the United Methodist Church in Fayetteville. In this picture, our technicians are cleaning the pews to make it appear "Like it never even happened."

Equipment at the fire an smoke cleanup at the United Methodist Church in Fayetteville, NY.

Cleaning chairs at the United Methodist Church in Fayetteville, NY.

Cleaning chairs at United Methodist Church in Fayetteville, NY.

Getting rid of smoky air and replacing it with clean fresh air at the United Methodist Church in Fayetteville, NY.

This is containment set up in a Minoa, NY home that our crew provided mold remediation for. It is important to set up proper containment so that the mold does not contaminate other areas of the home. This project was led by Production Manager Avdo.

This is containment set up in a Minoa, NY home that our crew provided mold remediation for. It is important to set up proper containment so that the mold does not contaminate other areas of the home. This project was led by Production Manager Avdo.

This is containment set up in a Minoa, NY home that our crew provided mold remediation for. It is important to set up proper containment so that the mold does not contaminate other areas of the home. This project was led by Production Manager Avdo.